SBS INSURANCE AGENCY INCLUDED IN IIABA’S BEST PRACTICES STUDY

SBS Insurance Agency is part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.

Each year since 1993, IIABA and Reagan Consulting, an Atlanta-based management consulting firm, join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The selected “Best Practices” agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year.

“We are very pleased with the results of the Best Practices Study of our agency. We use this to measure the strength and stability of SBS Insurance against our peer agencies across the nation,” commented Jim Runnebaum, SBS Insurance Agency president.

More than 1,200 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 224 agencies qualified for the honor. To be chosen, the agency had to be among the 35-40 top-performing agencies in one of six revenue categories.

The agency was nominated by either an IIABA affiliated state association or an insurance company and qualified based on its operational excellence.

The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual survey and study of leading independent insurance agencies documents the business practices of the “best” agencies and urges others to adopt similar practices.

SBS is an independent agency and represents fine companies for your Auto, Home, Farm, Business or Life Insurance.

KANSAS CSR OF THE YEAR

MARIA DRESSMAN NAMED 2010 OUTSTANDING CSR OF THE YEAR IN KANSAS

AUSTIN, TX (July 2010) – The National Alliance for Insurance Education & Research has announced that Maria Dressman is the 2010 Outstanding CSR of the Year recipient for the state of Kansas.
To qualify for this top state honor, Maria Dressman submitted the winning essay on the topic, “Many people come to the insurance business by chance and stay by choice.” Additionally, Ms. Dressman was selected for having demonstrated outstanding service and professionalism within the insurance community. Maria is now one of 42 individuals eligible for the national honor.

Maria began her insurance career as a customer service representative in 1999. She has been associated with the Peoples/Commercial Insurance Agency serving as the Senior Commercial Account Manager till in 2008 when she then joined SBS Insurance Agency where she specializes in Commercial and Life Insurance. Dressman attained her CIC designation in 2008.

“Maria Dressman was chosen as a state winner for exemplifying the characteristics and qualifications required to be eligible for the prestigious National Outstanding CSR of the Year Award,” stated Dr. William T. Hold, Ph.D., CIC, CPCU, CLU, President of The National Alliance. “She represents the backbone of the insurance community, those customer service representatives distinguished for providing exceptional service on a daily basis.”

Congratulations Maria on this distinguished honor!